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Shipping Policy
Earth Infused

At Earth Infused, every product is crafted with exceptional care using pure, natural ingredients sourced with integrity. We work with trusted logistics partners to ensure that your order reaches you safely and in a timely manner.

The following Shipping Policy outlines how orders are processed, shipped, and delivered.

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1. Order Processing

Orders placed on www.earthinfused.in are typically processed within 1–3 business days, excluding weekends and public holidays.

Once your order has been processed and dispatched, you will receive a shipping confirmation along with tracking details, where available.

Please note that during periods of high demand, promotional campaigns, or unforeseen operational circumstances, processing times may be slightly extended.

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2. Delivery Timelines

Estimated delivery timelines are as follows:

  • Metro Cities: 2–5 business days

  • Non-Metro Cities & Towns: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery timelines are estimates only and may vary depending on courier operations, weather conditions, regional restrictions, or other logistical factors.

Earth Infused does not guarantee delivery timelines and shall not be held responsible for delays caused by third-party logistics providers or circumstances beyond our control.

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3. Shipping Charges

Shipping charges, if applicable, will be clearly displayed during the checkout process before payment confirmation.

Earth Infused reserves the right to modify shipping charges or offer promotional free shipping offers at its discretion.

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4. Delivery Address Accuracy

Customers are responsible for ensuring that the shipping address and contact information provided at the time of checkout are accurate and complete.

Earth Infused shall not be responsible for delivery failures, delays, or additional shipping costs resulting from:

  • Incorrect or incomplete addresses

  • Incorrect phone numbers

  • Customer unavailability during delivery attempts

If a package is returned to us due to an incorrect address or failed delivery attempts, reshipping charges may apply.

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5. Failed Delivery Attempts

Our courier partners typically make multiple delivery attempts before returning a package.

If delivery cannot be completed due to:

  • Customer unavailability

  • Incorrect address

  • Refusal to accept the package

the shipment may be returned to the origin facility.

In such cases, Earth Infused may contact the customer to arrange reshipment at additional shipping cost.

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6. Damaged Packages During Transit

While we take great care in packaging our products securely, transit-related issues may occasionally occur.

If a package appears visibly damaged at the time of delivery, customers are encouraged to:

Such cases will be reviewed in accordance with our Refund & Replacement Policy.

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7. Order Tracking

Where available, customers will receive tracking information via email or SMS once the order has been dispatched.

Please note that tracking updates are managed by third-party courier partners, and Earth Infused may not have control over delays in tracking updates.

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8. Risk Transfer Upon Delivery

Once an order has been successfully delivered to the address provided at checkout, responsibility for the package transfers to the customer.

Earth Infused shall not be liable for loss, theft, or damage occurring after successful delivery confirmation by the courier partner.

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9. Force Majeure

Earth Infused shall not be held responsible for delays or failure in delivery due to events beyond reasonable control, including but not limited to:

  • Natural disasters

  • Extreme weather conditions

  • Government regulations or restrictions

  • Transportation disruptions

  • Public health emergencies

  • Strikes or labor disruptions

In such circumstances, shipping timelines may be extended without liability.

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10. Policy Updates

Earth Infused reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will take effect once published on the website.

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11. Contact

For any shipping-related inquiries, please contact:

Earth Infused
Email: happiness@earthinfused.in

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